Brutaluxe

From the studio to your room

Shipping

Every object is packed for the journey it needs to make, so it can arrive in your space with its material character intact.

At a glance

2–5

business days to process

dispatch email with tracking

01

Processing

Each object is prepared and packed by the studio within 2–5 business days of your order. Limited or made-to-order pieces may have a different lead time, noted on the product page.

Business days exclude weekends and Hong Kong public holidays. Once your parcel is ready, we’ll send a dispatch email with tracking details.

02

Where we ship

We currently ship to Hong Kong, Taiwan, Singapore, Australia, the United Kingdom, the European Union, and the United States. Available destinations and rates are confirmed at checkout based on service and parcel size.

Can’t see your region at checkout? Contact us and we’ll confirm whether a manual arrangement is possible.

03

Packed with care

Cement, glass, and ceramic objects are wrapped in recyclable paper, honeycomb cushioning, and fitted protective layers. More fragile pieces travel in double-wall cartons with internal restraints.

We avoid unnecessary plastic while keeping the protection each object needs for a longer journey.

04

Duties & taxes

International orders may be subject to import tax, customs duty, or clearance fees paid by the recipient. These charges are set by the destination authority and are not included in the product or shipping price.

The delivery charge shown at checkout does not represent destination import charges. Please check with local customs for guidance.

Something not right?

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